Boosting Volleyball Performance with Zelus Insoles and SmartCells Cushioning

Here at Zelus Insoles we truly believe in our products and the benefits they provide. We also believe we have an insole for every foot but sometimes that is not the case. If you are unhappy with your insoles for any reason - we are happy to exchange or give you a full refund as long as it’s within the 30 days of purchasing.

At Zelus Insoles, we are committed to providing high-quality products designed to enhance your comfort and performance. That’s why we offer a 30-day satisfaction guarantee on all our insoles. If you’re not completely satisfied with your purchase, you have the option to exchange your insoles for another product or request a full refund within 30 days of receiving your order.

How to Initiate a Return or Exchange:

Contact Us: Reach out to our customer support team via email or phone to start the return or exchange process. CLICK HERE TO CONTACT US
Return Authorization: Once your return is approved, you will receive detailed instructions on how to send the product back to us.
Shipping Your Return: Customers are responsible for covering the return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.
Processing Your Refund or Exchange: Once we receive your returned product, we will process your refund to the original payment method or ship your exchange within 5-7 business days.

Important Notes:

Products must be returned in their original condition with all packaging intact.
Exchanges are subject to product availability.
Refunds will be issued to the original form of payment.

We appreciate your trust in Zelus Insoles and are here to ensure you have the best experience possible. If you have any questions or concerns, please contact our support team for assistance.